I am currently trying to create a dynamic connection between ServiceNow and PowerBI. I have tried the ODBC connection by installing the driver from ServiceNow. This connection works, however, when wanting to retrieve all records with the columns I want (see code below), it provides a data truncation error.
select number, dv_caller_id, priority, dv_state, active, dv_assignment_group, dv_cmdb_ci, month(opened_at) AS Month, opened_at from incident
where dv_assignment_group in ('SAP Finance', 'Logistics', 'Quality Assurance, IT', 'SAP Human Resources',
'Supply & Optimization (S&O)', 'SAP Operations', 'SAP Commercial',
'Business Intelligence', 'Non-SAP Refinery and EHS', 'SAP Development', 'Non-SAP Marketing and Corporate Apps', 'SAP QC Review')
and opened_at BETWEEN DATEADD(DAY, -90, NOW()) AND DATEADD(DAY, -75, NOW())
order by opened_at desc
Has anybody found a way for PowerBI to pull in information from ServiceNow? ODBC works but not all the way. Any solution would be greatly appreciated. Are there other ways besides ODBC to achieve this task?